Legal notice

Legal Notice

This Legal Notice provides general information applicable to the use of the official SLOAID global online store and related websites.

This website is operated by KL Global Co., Ltd., a company located in the Republic of Korea. Orders placed through this website may be shipped internationally from Korea.

For detailed information regarding orders, payments, shipping, customs duties, import taxes, returns, refunds, personal information processing, and service terms, please refer to the relevant policy pages.

1. Business Information

This website is operated by the following business entity:

Company Name: KL Global Co., Ltd.
Brand Name: SLOAID
Business Registration Number: 638-86-00279
Phone: +82-70-4801-3986
Email: hello@sloaid.com
Address: 703–706, Ace High-End Seongsu Tower, 14, Seongsui-ro 10-gil, Seongdong-gu, Seoul, 04784, Republic of Korea

The above business information may also be found in the website footer and on the contact information page.

2. Website Information

The product descriptions, usage instructions, skincare information, images, videos, and other content published on this website are provided for general informational purposes to help customers understand our products.

We make reasonable efforts to provide accurate and up-to-date information. However, we do not guarantee that the information on this website will always be error-free or fully applicable to every customer’s individual circumstances, skin condition, usage environment, or local regulations.

Product information, prices, product composition, promotions, inventory, available shipping destinations, and policies may be changed without prior notice to the extent permitted by applicable law.

For confirmed orders, the terms applicable at the time of order will generally apply. However, an order may be cancelled or modified in cases of obvious error, payment error, lack of inventory, unavailable shipping destination, export or import restrictions, or other reasonable grounds.

3. International Sales and Shipping Notice

Orders placed through this global online store are shipped internationally from Korea.

Available shipping destinations, estimated delivery times, shipping fees, and shipping methods may vary depending on the order amount, destination, logistics provider, customs clearance procedures, and regulations of the destination country.

For international orders, customs duties, taxes, import fees, customs clearance fees, or other charges may be imposed by the destination country. Unless expressly stated otherwise, these charges are the responsibility of the recipient and are not included in the product price or shipping fee.

If a package is delayed, held, returned, refused, or disposed of due to customs clearance procedures, unpaid customs duties or taxes, recipient absence, incorrect address information, refusal of delivery, failure to meet import requirements, or restrictions under the regulations of the destination country, any additional shipping fees, return shipping fees, customs-related costs, or other related expenses may be charged to the customer or deducted from any refund amount.

Please refer to our Shipping Policy and Return & Refund Policy for more details.

4. Product and Usage Notice

Descriptions of SLOAID products are provided for general skincare and home-care informational purposes only and do not guarantee any specific effect or result.

Product experience and results may vary depending on individual skin condition, method of use, frequency of use, lifestyle, external environment, and other personal factors.

If you have sensitive skin or allergies to certain ingredients, please review the full ingredient list and usage instructions before use.

If redness, itching, stinging, irritation, or any other abnormal reaction occurs during use, please discontinue use and consult a physician or qualified professional.

Depending on the country or region of use, certain products may be classified or regulated differently under cosmetics, personal care, hygiene, medical device, or other applicable regulations. Customers are responsible for checking the relevant regulations of their country or region before purchasing and using the products.

5. Not Medical Advice

All information provided on this website is intended for general product and skincare information only and does not replace medical diagnosis, treatment, prevention, or professional medical advice.

SLOAID products are not intended to diagnose, treat, cure, or prevent any disease, and we do not guarantee improvement or treatment of any specific skin condition.

If you have a skin condition or require medical judgment, please consult a physician or qualified professional before using the products.

6. Intellectual Property Notice

All brand names, logos, product names, copy, images, videos, graphics, designs, layouts, content, and other materials included on this website are protected by intellectual property rights owned by SLOAID or the respective rights holders.

You may not reproduce, distribute, modify, publish, transmit, sell, resell, commercially exploit, or create derivative works from any content on this website without our prior written consent.

7. External Links and Third-Party Services

This website may contain links to third-party websites or services that provide payment, shipping, platform operation, marketing, analytics, or other services.

We are not responsible for the content, policies, security, accuracy, or operation of any third-party website or service.

If you use any third-party website or service, the terms and policies of that third party may apply.

8. Related Policies

This Legal Notice may apply together with the following policies:

Terms of Service
Privacy Policy
Shipping Policy
Return & Refund Policy
Contact Information

Each policy contains detailed information regarding the relevant subject matter. Please review the applicable policies before placing an order or using our services.

9. Governing Law and Consumer Rights

This website is operated by KL Global Co., Ltd., a company located in the Republic of Korea. This Legal Notice and related policies shall generally be interpreted in accordance with the laws of the Republic of Korea.

However, nothing in this Legal Notice limits any mandatory consumer protection rights that may apply to you under the laws of your country or region.

10. Contact

If you have any questions regarding this Legal Notice or the use of this website, please contact us at:

hello@sloaid.com